Privacy Policy
1. Introduction
At tenismaclari.com, we are committed to protecting your personal data and respecting your privacy rights. We recognize the importance of maintaining the confidentiality, integrity, and security of your personal data and strive to process all personal information transparently, fairly, and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (the “CCPA”).
This Privacy Policy describes how your personal data is collected, used, and shared when you visit or interact with tenismaclari.com (“Website”), as well as your rights and how you can exercise them. We encourage you to read this policy carefully.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through tenismaclari.com and any related services, communications, or business activities. For the purposes of the GDPR and CCPA, the data controller responsible for your personal data is the owner and operator of tenismaclari.com. You may contact us with any questions, requests, or concerns via email at [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data, either directly from you or automatically through your use of our Website:
a) Usage Data
This includes information about how you use our Website, such as your IP address, browser type, device identifiers, pages viewed, date and time of visits, session duration, and referring URLs.
b) Account Data
If you create an account with us, we collect basic information such as your full name, billing/shipping address, email address, and phone number.
c) Profile Data
This includes information related to your interactions with our Website, purchase history, behavioral patterns, saved preferences, and product interests.
d) Communication Data
This data includes records of communications between you and our support team, including emails, support tickets, and contact form submissions.
e) Technical Data
Such data may include your device type, operating system, language settings, screen resolution, and system configuration details used to access our Website.
f) Transaction Data
When purchases are made through tenismaclari.com, we collect and process payment details (e.g. transaction IDs via third-party processors), method of payment, and delivery or shipment address information.
g) Preference Data
We may process your marketing consents, event participations, and indicated preferences for certain products or services.
We do not collect sensitive personal data unless explicitly required for a legal purpose or with your express consent.
4. Legal Bases for Processing
We process your personal data based on one or more of the following lawful bases recognized under the GDPR:
– Contractual Necessity: When data is required for the performance of a contract with you, such as account creation or product purchases.
– Legal Obligation: When processing is necessary to comply with legal or regulatory obligations.
– Consent: Where you have voluntarily provided consent, such as for marketing emails or optional cookies.
– Legitimate Interest: For purposes such as maintaining the Website’s security, improving user experience, and analyzing trends, where such interests are not overridden by your rights.
5. Your Rights
As a data subject under GDPR or a consumer under the CCPA, you have the following rights:
– Right of Access: To request confirmation of whether we process your personal data and obtain a copy of such data.
– Right to Rectification: To request correction of inaccurate or incomplete personal data.
– Right to Erasure: To request deletion of your personal data where applicable (e.g. where consent has been withdrawn or the data is no longer needed).
– Right to Restriction: To request the limitation of processing where, for example, the accuracy of the data is disputed or the processing is unlawful.
– Right to Data Portability: To receive your personal data in a machine-readable format and to have it transferred to another controller (where applicable).
– Right to Object: To object to the processing of your data based on legitimate interest or for direct marketing purposes.
– Right to Opt Out (CCPA): California residents may opt out of the sale of personal information. We do not sell your personal data to third parties.
To exercise any of these rights, please email us at [email protected].
6. Security Measures
We have implemented appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
– SSL encryption for all data transmitted through tenismaclari.com
– Role-based access control for internal systems
– Routine backups and secure data storage
– Regular cybersecurity audits and staff training in data protection principles
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including jurisdictions where data protection laws may not offer the same level of protection as those in your country. Where such transfers occur, we ensure that appropriate legal safeguards are in place, such as the use of the European Commission’s Standard Contractual Clauses (SCCs) or compliance with CCPA transfer requirements.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
– Usage and Technical Data: Retained for up to 12 months for analytics and system performance purposes
– Account and Profile Data: Retained while the account is active and for up to 5 years after last activity
– Communication Data: Retained for up to 3 years for customer service and legal recordkeeping
– Transaction Data: Retained for 7 years for tax and financial compliance
– Preference Data: Retained for as long as consent is valid or until you withdraw it
After these periods, data is securely deleted or anonymized.
9. Cookie Policy
tenismaclari.com uses cookies and similar technologies to enhance your browsing experience. These include:
– Essential Cookies: Required for core site functionality such as authentication and security
– Functional Cookies: Enable features like saved preferences or regional settings
– Analytics Cookies: Help us understand how users interact with our Website (e.g. Google Analytics)
– Performance Cookies: Used for measuring and improving site performance
Cookies may be set by us or by third-party providers acting on our behalf.
10. Cookie Management and Compliance
You have full control over cookie usage. On your first visit, you will be presented with options to accept, disable, or customize your cookie preferences in accordance with GDPR consent requirements. California users may also opt-out of the sharing of data for analytics or targeted marketing, as required under the CCPA. Most browsers allow you to manage cookie settings independently.
To manage your cookie preferences at any time, please refer to our Cookie Settings linked in the Website footer or adjust your browser settings.
11. Special Protections for Children
We do not knowingly collect personal data from individuals under the age of 13. If we become aware that we have inadvertently collected data from a child without parental consent, we will take steps to delete such information promptly. If you believe that a child under 13 has provided personal data to us, please contact us immediately at [email protected].
12. Policy Updates and Notifications
We reserve the right to update or modify this Privacy Policy as necessary to reflect changes in law, technological advancements, or modifications to our Website. Any significant changes will be communicated by prominent notice on tenismaclari.com or via direct communication, where appropriate. Continued use of our Website indicates your acceptance of the revised policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Website: https://tenismaclari.com
We are fully committed to complying with all applicable data protection regulations. If you have any privacy concerns or wish to exercise your rights, please reach out to us at the contact provided.